Returns & Exchanges
At Cosmetics Online, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Package Securely
Place the original, unopened products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided in your email and attach it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing